Dhaka, March 26, 2020 (UNB) - Titas Gas Transmission and Distribution Company has raised the emergency balance of pre-paid household consumers to Tk 2000 from existing Tk 200 during the government-declared holidays, said Ali Mohammad Al Mamun, managing director of the company.
Normally, a Titas Gas pre-paid consumer receives gas of Tk 200 as emergency balance to continue gas flow in his oven in case of running out of current balance.
“But now the pre-paid consumers will get gas of Tk 2000 as emergency balance”, Mamun told UNB.
He said Tk 2000 equivalent gas means a four-month equivalent gas as normally a consumer uses gas of maximum Tk 500 a month.
He noted that after the increase in emergency balance amount, the consumers will not need to recharge their pre-paid cards during the holidays as they will get time to use the emergency balance.
The Titas Gas chief executive said that despite such measures, the vendors and its designated bank—UCB are instructed to cooperate with the consumers to recharge their gas balance.
The names of recharge vendors and bank are available on the official websites (titas gas.org.bd) of the Titas Gas Transmission and Distribution Company Ltd.
Titas Gas officials said this measures have been taken in line with the government’s decision to relax the gas bill payment during government-declared holidays to prevent coronavirus outbreak.
As per the decision, the household consumers will not be charged extra for delayed payment of gas bills until June this year due to coronavirus outbreak.
An official circular issued by the Energy and Mineral Resources Division said a huge number of household consumers have to be present in the banks to pay gas bills which may increase the risks of coronavirus transmission.
Considering this, the government has decided to relax the household consumers’ bill payment timeframe as defined by Gas Distribution Regulations 2014, it said adding that the consumers can now pay their bills of February-May at any convenient time in June 2020 without any extra charge.
Meanwhile, the Power Division has issued a similar circular asking the Bangladesh Energy Regulatory Commission (BERC) to take steps to relax the deadline for payment of February-April bills.
So, the electricity distribution companies will take measures as per the BERC instruction to relax the time limit for bill payment.