The Power Division has strongly refuted what it described as misleading propaganda by certain individuals or groups regarding allegations of excessive electricity bills.
In a statement issued recently, the division said that all complaints relating to unusually high electricity bills received so far have already been reviewed and resolved by the Power Division and the respective electricity distribution companies.
The Power Division said there is therefore no basis for spreading misinformation or creating unnecessary public confusion over the issue.
However, it encouraged any customer who believes they have received an excessive electricity bill to submit a formal complaint, along with supporting evidence, to the relevant authority.
The statement assured consumers that any genuine complaint would be investigated and addressed promptly through appropriate action.
